Refund Policy

Last Updated: March 2025

1. No Refund Policy

BapuTalk operates on a strict **No Refund Policy** for all subscription and service payments. Once a payment is processed, it is non-refundable except under specific conditions mentioned below.

2. Exceptions to the No Refund Policy

We may consider a refund under the following exceptional circumstances:

• If BapuTalk services are completely inaccessible for more than **7 consecutive days** due to a system failure caused by us.
• If you have been charged incorrectly or for a service you did not subscribe to.
• If your subscription was auto-renewed despite cancellation within the valid period.

3. Non-Refundable Scenarios

Refunds will not be provided in the following cases:

• If you decide to stop using our services voluntarily.
• If your account is suspended or terminated due to a violation of our Terms and Conditions.
• If you fail to cancel your subscription before the renewal date.
• If your internet connection or device is incompatible with our service.
• For any dissatisfaction with service features after purchase.

4. Refund Request Process

If you believe you qualify for a refund under the exceptional conditions listed above, please follow these steps:

• Email us at info@baputalk.com with the subject line: "Refund Request - [Your Order ID]".
• Provide details including your registered email, order ID, reason for the refund request, and supporting proof (if applicable).
• Our team will review your request and respond within **7 business days**.
• If approved, refunds will be processed within **10-15 business days** via the original payment method.

5. Changes to Refund Policy

We reserve the right to modify this refund policy at any time. Any updates will be posted on our website.

6. Contact Us

If you have any questions about our refund policy, please contact us at:

Email: info@baputalk.com

Address: Village Sirsala, District Churu, Rajasthan, India, 331029