Overall Experience

I had a wonderful stay at The Lalit New Delhi, one of the best luxury hotels in Delhi. The hotel is located in the heart of the city, close to many attractions and business centers. The hotel has a grand and elegant architecture, with spacious and comfortable rooms, excellent dining options, and a full spa and outdoor pool. The staff was courteous and attentive, and the service was prompt and efficient. I enjoyed the artworks, the classy decor, and the luxury living that the hotel offered.

Service Quality and Customer Service

The service quality and customer service at The Lalit New Delhi was impeccable. The staff was friendly and helpful, and they catered to all my needs and requests. They greeted me warmly and checked me in quickly. They also arranged for a limousine service, a foreign exchange, and a doctor on call when I needed them. They were always available and responsive, and they made sure that I had a pleasant and hassle-free stay.

Cleanliness and Hygiene Standards

The cleanliness and hygiene standards at The Lalit New Delhi were very high. The hotel is ISO certified (ISO 22000:2018) for food safety and hygiene. The rooms and suites were spotless and well-maintained, with fresh linens and towels. The bathrooms were clean and sanitized, with toiletries and amenities. The common areas and facilities were also neat and tidy, with regular cleaning and disinfection.

Ambience and Atmosphere

The ambience and atmosphere at The Lalit New Delhi was inviting and relaxing. The hotel has a beautiful and majestic facade, with a fountain and a garden at the entrance. The lobby was spacious and elegant, with a chandelier and a grand staircase. The rooms and suites were cozy and luxurious, with a view of the city skyline. The restaurants and bars were lively and vibrant, with music and entertainment. The spa and pool were serene and soothing, with a view of the greenery.

Food and Beverage Experience

The food and beverage experience at The Lalit New Delhi was delightful and satisfying. The hotel offers a range of seven dining options, including some 24-hour ones and an award-winning nightclub, Kitty Su. I enjoyed the variety and quality of the food, from the traditional Indian cuisine at Baluchi, to the authentic Oriental food at The Woks, to the European food at The Grill, to the multi-cuisine food and bar at 24/7. The food was delicious and well-presented, and the portions were generous. The beverages were refreshing and flavorful, and the cocktails were creative and potent.

Value for Money

The value for money at The Lalit New Delhi was reasonable and worth it. The hotel offers a 10% discount on food and soft beverages, laundry, and spa. The room rates were competitive and affordable, considering the location, the size, and the amenities. The dining options were also reasonably priced, considering the quality, the quantity, and the service. The spa and pool were also worth the money, considering the facilities, the treatments, and the view.

Location and Accessibility

The location and accessibility of The Lalit New Delhi was convenient and advantageous. The hotel is located in central Delhi, in close proximity to key commercial and business locations. The hotel is also near lively shopping centers, office complexes, and colorful streets. The hotel is 24 kms from the international airport and just minutes away from government offices, cultural centers, and international trade fairgrounds. The hotel is also well-connected by public transport, such as metro, bus, and taxi.

Special Features and Amenities

The special features and amenities of The Lalit New Delhi were impressive and enjoyable. The hotel has a total of 461 rooms and suites, with the largest room sizes among all luxury hotels in Delhi. The hotel also offers over 39,000 square feet of conference and banqueting space, with six banquet halls and five meeting rooms. The hotel also has a 24-hour business center, a concierge desk, a shopping arcade, a gymnasium, and a nightclub. The hotel also has a full spa and outdoor pool, with a range of therapies and massages, a sauna, a steam room, a jacuzzi, and a salon.

Recommendations and Suggestions

I would highly recommend The Lalit New Delhi to anyone who is looking for a luxury hotel in Delhi. The hotel has everything that one could ask for, from the location, to the service, to the food, to the facilities. The hotel is suitable for both business and leisure travelers, as well as for couples and families. The hotel is also ideal for hosting events, such as weddings, meetings, and parties. The hotel is a perfect choice for experiencing the best of Indian hospitality and culture.

Some suggestions that I would have for the hotel are:

• To provide more options for vegetarian and vegan guests, especially in the Oriental and European restaurants.
• To improve the soundproofing of the rooms and suites, as some noise from the street and the nightclub could be heard at night.
• To offer more discounts and packages for loyal and repeat guests, as well as for online bookings.