Sterling Mussoorie Review: A Relaxing Retreat in the Hills

If you are looking for a peaceful and comfortable stay in the Queen of Hills, then Sterling Mussoorie might be the perfect choice for you. Located 2.6 km away from the bustling Mall Road, this resort offers a splendid view of the Doon valley and the surrounding mountains. In this article, I will share my personal experience of staying at Sterling Mussoorie and rate it on various aspects such as service, cleanliness, food, value, location, and amenities.

Overall Experience

I stayed at Sterling Mussoorie for three nights with my family and we had a wonderful time there. The resort is spread over 5.5 acres of land and has a charming colonial architecture. The staff was very courteous and helpful throughout our stay. They arranged for our travel passes, sanitized our luggage, and checked our temperature at the entrance. They also followed all the safety protocols and wore masks at all times.

The resort has a lot of activities to keep you entertained, such as a spa, a fitness center, a game room, a library, and a kid's club. They also organize evening activities like bonfire, karaoke, and live music. We enjoyed playing table tennis, chess, and air hockey in the game room. The spa was very relaxing and offered a variety of treatments. The kid's club had a lot of toys and games for the little ones.

The best part of our stay was the view from our room. We had booked a privilege suite with a mountain view and it was worth every penny. The room was spacious, cozy, and well-equipped with a flat-screen TV, a mini-bar, an electric kettle, and a sofa bed. The bathroom was clean and had a walk-in shower and free toiletries. The balcony had a stunning view of the valley and the city lights at night. We spent hours sitting there and admiring the scenery.

Service Quality and Customer Service

The service quality and customer service at Sterling Mussoorie was excellent. The staff was very friendly, attentive, and professional. They catered to all our requests promptly and efficiently. They also gave us useful tips on sightseeing and shopping in Mussoorie. They made us feel welcome and comfortable throughout our stay.

The check-in and check-out process was smooth and hassle-free. The housekeeping staff did a great job of keeping our room neat and tidy every day. They also replenished our water bottles and toiletries regularly. The restaurant staff was very polite and courteous. They served us delicious food with a smile.

Cleanliness and Hygiene Standards

The cleanliness and hygiene standards at Sterling Mussoorie were very high. The resort was well-maintained and spotless. The rooms, bathrooms, common areas, and facilities were all clean and sanitized. The resort followed all the COVID-19 guidelines and ensured the safety of the guests and staff.

The resort provided us with hand sanitizers, masks, gloves, and disposable cutlery. They also sanitized our luggage before entering the resort. They checked our temperature at the entrance and asked us to fill a health declaration form. They also maintained social distancing norms in the restaurant and other areas.

Ambience and Atmosphere

The ambience and atmosphere at Sterling Mussoorie was very pleasant and relaxing. The resort had a calm and serene vibe that made us feel refreshed and rejuvenated. The resort was surrounded by lush greenery and beautiful flowers. The sound of birds chirping added to the charm of the place.

The resort had a cozy and elegant décor that reflected the colonial heritage of Mussoorie. The rooms were tastefully furnished with wooden furniture, warm colors, and soft lighting. The restaurant had a cozy fireplace that added to the warmth of the place.

Food and Beverage Experience

The food and beverage experience at Sterling Mussoorie was very satisfying. The resort had two restaurants: Dhoon Dinner that served Indian, Chinese, and Continental cuisines; and Sky Lounge that served snacks and beverages with a panoramic view of the valley.

We tried both the restaurants during our stay and we loved the food quality, quantity, variety, presentation, taste, and service. The breakfast buffet had a lot of options to choose from such as parathas, idlis, dosas, eggs, breads, cereals, fruits, juices, tea, coffee etc. The lunch and dinner menu had dishes from different regions such as Garhwali, Punjabi, Mughlai etc.

Some of the dishes that we liked were chicken biryani, dal makhani, paneer butter masala, garlic naan, gajar ka halwa, and apple pie. The food was fresh, hot, and flavorful. The portions were generous and the prices were reasonable.

Value for Money

The value for money at Sterling Mussoorie was very good. We felt that we got more than what we paid for. The room rates were affordable and included breakfast, wifi, parking, and access to all the facilities and activities. The food prices were also reasonable and the quality was worth it.

We booked our stay through the resort's website and got a good deal. We also got a complimentary upgrade to a privilege suite with a mountain view. We felt that the resort offered a great value for money and we would definitely recommend it to others.

Location and Accessibility

The location and accessibility of Sterling Mussoorie was good. The resort was located 2.6 km away from the Mall Road, which was the main attraction of Mussoorie. The resort was easily accessible by road and had ample parking space. The resort also offered car hire facility for the guests who wanted to explore the nearby places.

The resort was close to some of the popular tourist spots such as Kempty Falls, Gun Hill, Lal Tibba, Camel's Back Road etc. The resort also arranged for sightseeing tours and taxi services for the guests who wanted to visit these places.

The only drawback of the location was that it was perched on a cliff and had a lot of stairs to reach the rooms from the main block. This might be a problem for senior citizens or people with mobility issues. However, the resort had golf carts to transport the guests and their luggage to and from the rooms.

Special Features and Amenities

The special features and amenities of Sterling Mussoorie were impressive. The resort had a lot of features and amenities that made our stay enjoyable and memorable. Some of the special features and amenities that we liked were:

• The view from our room: The view from our room was breathtaking and mesmerizing. We could see the entire Doon valley and the city lights at night. It was a sight to behold.
• The spa: The spa was very relaxing and rejuvenating. It offered a range of treatments such as massages, facials, scrubs, wraps etc. We tried the aromatherapy massage and it was very soothing.
• The game room: The game room was very fun and entertaining. It had a lot of games such as chess, table tennis, air hockey, carrom, foosball etc. We played a lot of games with our family and had a great time.
• The kid's club: The kid's club was very engaging and enjoyable for the children. It had a lot of toys and games such as puzzles, blocks, dolls, cars etc. It also had a play area with swings, slides, seesaw etc. Our kids loved playing there and made some new friends.
• The evening activities: The evening activities were very lively and exciting. They included bonfire, karaoke, live music, dance etc. We participated in some of them and had a lot of fun.

Recommendations and Suggestions

We would highly recommend Sterling Mussoorie to anyone who is looking for a relaxing retreat in the hills. It is a great place to stay with your family or friends and enjoy the beauty of nature. It is also a great place to celebrate your special occasions such as birthdays, anniversaries etc.

We would also like to give some suggestions to improve the experience of the guests:

• Provide more options for vegetarian food in the restaurant menu.
• Provide more heaters in the rooms during the winter season.
• Provide more signage and directions in the resort premises.
• Provide more information about the local culture and history of Mussoorie.

We hope that our review article has given you an insight into Sterling Mussoorie and its features. We hope that you will visit this resort soon and have a wonderful time there.